Last Updated: [Insert Date]

Welcome to WorkFolkWear.com! These Terms and Conditions govern your use of our website and purchases of our durable workwear and apparel. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use WorkFolkWear.com only for lawful purposes related to purchasing workwear and apparel. Prohibited activities include:

  • Unauthorized commercial use of site content
  • Interfering with site security or functionality
  • Automated scraping or data collection without permission

1.2 Intellectual Property

All content on WorkFolkWear.com, including logos, product designs, and text, is owned by Portwest Shop or its licensors and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without express written permission.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our workwear products (including accessories, flame-resistant clothing, coveralls, and other durable apparel). However, we cannot guarantee that colors or details exactly match your screen display.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and refuse service for any reason.

2.3 Non-Returnable Items

For hygiene and customization reasons, we cannot accept returns on:

  • Gloves
  • Beanies/Hats
  • Custom Athletic Team Apparel & Clothes

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We accept the offer by processing payment and shipping the product. We may refuse orders for any reason, including suspected fraud.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect accepted orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and authorized.

3.4 Sales Tax

Applicable sales tax will be added to orders shipped within the United States.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

4.3 International Orders

We ship worldwide except to certain Asian countries and remote regions. International customers are responsible for:

  • Customs fees
  • Import duties
  • Compliance with local laws

5. Returns and Exchanges

5.1 Eligibility

Returns/exchanges must be initiated within 15 days of delivery. Items must be:

  • Unused and unworn
  • In original condition with tags attached
  • In original packaging

5.2 Return Process

  1. Email [email protected] with your request
  2. Receive Return Merchandise Authorization (RMA)
  3. Ship items to: WorkFolkWear Returns, 3107 Hillhaven Drive, Los Angeles, US 90046

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

  • Provide accurate shipping and payment information
  • Inspect deliveries promptly and report issues within 15 days
  • Comply with all applicable laws regarding product use
  • Use products only for their intended workwear purposes

7. Limitation of Liability

WorkFolkWear/Portwest Shop shall not be liable for:

  • Incidental or consequential damages from product use
  • Delays beyond our reasonable control (e.g., natural disasters, carrier issues)
  • Improper use of workwear products

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy

Your use of WorkFolkWear.com is subject to our Privacy Policy, which explains how we collect and use your information.

9. Changes to Terms

We may update these Terms at any time. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms are governed by California law. Disputes shall be resolved in Los Angeles County courts.

11. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: WorkFolkWear, 3107 Hillhaven Drive, Los Angeles, US 90046