At WorkFolkWear, we’re committed to equipping hardworking professionals with reliable workwear and dependable service. Below you’ll find answers to our most frequently asked questions about our products, shipping, returns, and more.

About Our Products

What types of workwear do you specialize in?
We specialize in durable, functional workwear for various industries including:
  • Bib overalls and coveralls for tradespeople
  • Flame-resistant and high-visibility safety gear
  • Chef and food service apparel
  • Cleanroom/ESD protective clothing
  • Freezer wear for cold environments
  • American-made work clothing
Our products are selected with the working professional in mind, focusing on durability, safety, and comfort.
Do you offer American-made products?
Yes! We’re proud to offer a dedicated American Made category featuring workwear manufactured in the USA. These items meet strict quality standards and support domestic manufacturing jobs.
Can you customize apparel for my team?
Absolutely. Our Custom Athletic Team Apparel & Clothes service can create branded workwear for your crew. Contact our customer service team at [email protected] to discuss your specific needs.

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.
Is my payment information secure?
Your security is our priority. We use industry-standard encryption for all transactions and never store your full payment details on our servers.

Shipping & Delivery

Where do you ship to?
We ship worldwide (excluding some Asian and remote regions) from our Los Angeles warehouse. Our reliable delivery partners ensure your workwear arrives when you need it, whether you’re on an oil rig or in a commercial kitchen.
What are my shipping options?
We offer two dependable shipping methods:
  • Standard Shipping ($12.95 flat rate): Via DHL or FedEx, arriving 10-15 days after dispatch with full tracking
  • Free Shipping (orders over $50): Via EMS, arriving 15-25 days after dispatch
All orders typically process within 1-2 business days before dispatch.
How can I track my order?
You’ll receive tracking information via email as soon as your package leaves our facility. This gives you visibility into your delivery timeline so you can plan accordingly.

Returns & Exchanges

What’s your return policy?
We stand behind our products and offer 15-day returns from the date of receipt. Items must be unused and in original condition with tags attached. Please contact our customer service team to initiate a return.
What if my workwear doesn’t fit?
We recommend consulting our sizing charts before ordering. If you need to exchange for a different size, contact us within 15 days of receipt. Standard shipping fees apply for exchanges.
What if my item arrives damaged?
We inspect all items before shipping, but if you receive damaged merchandise, please contact us immediately at [email protected] with photos of the damage. We’ll arrange for a replacement at no cost to you.

Customer Service

How can I contact customer service?
Our customer service team – who actually use workwear themselves – are ready to help at [email protected]. We typically respond within 24 hours.
Where is WorkFolkWear located?
Our headquarters and warehouse are located at:
3107 Hillhaven Drive, Los Angeles, US 90046
All orders ship from this location.

Work hard. Dress right. Count on WorkFolkWear to deliver.